Privacy Policy Commitment Statement

Your trust matters—our privacy principles ensure your data is handled with care and transparency.

Introduction to Our Privacy Policy

At aeralonivex, protecting your privacy is a core value. This privacy policy explains how we collect, use, share, and protect your personal information when you interact with our digital content and services in Canada. We provide this policy to help you understand your rights and how your information is handled at every step.

We recognize the importance of your data privacy and are committed to processing information lawfully, securely, and transparently. Please review this document carefully to understand how your details are used, safeguarded, and how you can exercise your data rights as a valued member of our online community.

Information We Collect and How

We gather personal and technical information to provide and improve our services. Data is collected when you use our website, sign up for updates, or communicate with us. We strive to collect only information relevant to your experience.

Personal Data You Provide Directly

  • Contact details you submit via forms (email, name, etc.)
  • Profile information saved during account creation
  • Transaction and billing addresses for any purchases
  • Survey responses, feedback, and communications
  • Participation details in digital campaigns

Automatically Collected Information

  • Device data (IP address, browser, operating system)
  • Usage patterns such as click paths or session duration
  • Location data based on browser/device settings
  • Site analytics like engagement, time on page, and error logs
  • Cookies and tracking technologies for user experience

Why We Use Your Data

Personal and technical data help us maintain, secure, and customize our offerings. This enables better service and a personalized experience with our content.

  • To provide and deliver requested services
  • For communication and customer support responses
  • To monitor, enhance, and test website performance
  • Personalizing your experience and recommendations
  • Aggregating analytics for improvements and reports
  • Managing legal and compliance obligations
  • Preventing misuse and ensuring website security

Our Commitment: We protect your information using industry-standard security practices and follow Canadian and international regulations like PIPEDA and GDPR. Your privacy will always be a top concern as we innovate our digital experiences.

How We Share Your Data

Your personal data may be shared with carefully selected partners, service providers, or legal authorities if required. Such disclosures happen only for necessary business or legal reasons.

Our Service Providers

External vendors support our website, analytics, email communication, and order processing. These providers must comply with strict privacy and security standards, safeguarding your data at all times.

Legal Requirements and Disclosures

Data may be disclosed to authorities if mandated by Canadian law, legal proceedings, or enforcement requests.

Anonymous Analytics and Reporting

Aggregated or anonymized data may be compiled for research, trends, or usage statistics without identifying individuals.

Your Privacy Rights and Choices

Canadian and international laws provide you control over your personal data. You have rights to access, correct, erase, restrict, and object to data processing, as detailed below.

  • You may ask for copies of your personal data at any time.
  • You may request corrections to inaccurate information.
  • You can ask for deletion of your data in certain cases.
  • You can obtain and reuse your personal data.
  • You may object to direct marketing or specific processing.
  • You may request data processing limitation in some cases.

To exercise these rights, contact us using the details below. We respond promptly and transparently to every request.

How We Secure Your Data

We use encrypted data storage, secure transmission protocols, and regular system updates to prevent unauthorized access or loss.

Technical Security Measures

  • SSL encryption for all data transmissions
  • Firewall protection and intrusion detection systems
  • Routine vulnerability scans and software updates
  • Account password protection policies

Organizational Security Measures

  • Access restricted to authorized personnel only
  • Staff training on privacy and cyber hygiene
  • Regular audits of data practices and procedures
  • Breach response protocols and review

How Long We Retain Data

We store personal information only as long as necessary for the stated purposes or as required by law. When data is no longer needed, we securely delete or anonymize it.

  • Kept for the life of your active account
  • Retained only for the duration of your participation
  • Stored where needed for support follow-up
  • Held only for transaction and compliance needs
  • Australian Fintechs seek to retain data for campaign tracking

After the retention period, all data is safely destroyed or fully anonymized.

Data Transfers Outside Canada

Your data may be processed or stored in other jurisdictions, but always with safeguards that meet Canadian and international privacy standards.

  • Standard contractual clauses where required
  • Vendor agreements with strict privacy standards
  • Technical encryption during international transfer
  • Continuous review of transfer practices and providers

How We Use Cookies

Cookies and similar technologies help enhance your browsing experience, understand usage patterns, and support site functionality. See our separate cookie policy for details.

Types of Cookies in Use

  • Support basic site access and core features
  • Help monitor and optimize website performance
  • Customize content and remember user preferences
  • Enable advanced and interactive functions

You can manage cookie preferences in your browser. Restricting cookies may limit certain features.

Policy Changes and Updates

Changes to this privacy policy will be communicated clearly. Continued site use indicates your acceptance of the latest updates and standards.

  • Notice posted on this website
  • Email communication for registered users
  • Updated effective date listed on policy
  • Prompt action to address regulatory changes

Updates reflect shifts in regulation or business need to enhance your privacy.

Contacting Our Privacy Office

If you have questions or wish to exercise your rights, please contact us below.

aeralonivex

600 Bedford Highway, Halifax, NS B4A 1E8 Canada

Phone: +1-235-708-5206

Email: content@aeralonivex.sbs

Policy last updated October 17, 2025.

Effective from October 17, 2025.